Coverage varies by repair and part. The team confirms what applies before service is approved.
Updated August 1, 2026
Warranty
We stand behind our repair work and want every customer to understand what is covered before and after service.
Plain-language store policyThis page is a customer-friendly warranty summary. Final coverage is confirmed by the store team at intake and pickup.
If an issue returns, bring the device back so the team can inspect it directly.
Warranty questions are handled directly by the store team.
What is covered
Eligible repairs are covered for defects in the replacement part or workmanship related to the original repair. Coverage applies to the specific repair performed by Orange Tech Center.
What is not covered
Warranty does not cover new physical damage, liquid damage, drops, tampering, software changes, unrelated failures, or damage caused after pickup.
How to request service
Bring the device, receipt, and repair details to the store. The team will inspect the device and explain the next step before work continues.
Parts and availability
Replacement timing depends on part availability. If a matching part is unavailable, the team will discuss options before proceeding.
Need help with this policy?
Call/text 215 821-9605 or visit us at 738 S 9th St, Philadelphia.